Custom  Countertops


Getting ready for Countertops ?

Tear out

  • Any tear out work required to RS Solid Surfaces will be completed the same day of the Installation; if you will take care of this process please make sure it is done prior our installation crew arrival.
  • Please clear all items off countertops and empty all cabinets and drawers underneath the sink counter, and disconnect water line to your sink and dishwasher.
  • If there is a mirror touching the piece that is to be torn out, please remove the mirror.
  • Please let us know if you would like to keep your old countertops, sink or anything else we tear out for use in the other parts of the house. Otherwise, they are thrown away.


  • Your sink will be installed when your countertops are installed. Please allow 24 hours before bringing in your plumber to reconnect the sink, install the faucet, etc.
  • Our installers do not do any plumbing or installation of appliances; you will need to bring your plumber and electrician for any of this.
  • Overhangs may require corbels for additional support. These should be installed before installation by your cabinet or contractor.


  • A 50% deposit is required before the project begins, along with a signed agreement, where we will specify color, edge, sink, etc.
  • The remaining balance is due when the project is complete.

Getting Ready for your Countertops.

Here are a few things that you need to know before the production process starts to ensure your project stays on schedule.

Please feel free to call us with any questions you may have on any of the following requirements list below.


  • Please clear all items off countertops.
  • If you wish to add or omit parts of your kitchen/bathroom, please let us know before the template day, and make sure you or a person in charge of the project is there at the template time to show our crew what you need, and to approve templates.
  • Please have the following items ready for the template crew. We will need to have all this information before we start fabricating your countertops.

If new cabinets are being installed then the base cabinets must be complete before any template takes place. This includes all fillers, modifications, cabinet movements, etc. If cabinets are not present, or  not complete at the time of the template, and customer insists templates are made at the time, RS Solid Surfaces Inc. will not be responsible for incorrect countertop length or width. RS will not be responsible for countertops made  from dimensions provided by the customer or customers contractor. All request of this nature must be writing and must be signed before we start any production. If cabinets are out of level, you will need to bring a contractor to level them up before we can install the granite.  

Undermount Sink
If you plan to provide your own sink or reuse a sink you currently have, we will need to bring that sink to our shop. If the sink is not available or not on site at the time of the template we will ask you to drop it off at our facility. If we are supplying a sink for you then you must discuss all terms with us.

Drop in Sink
If you are using a drop in sink we would not need to bring this with us. However, we do need it to be on site on the installation date.

Farm Sink
If you are using  a Farm Sink, it would need to be in place by the template time.